DETERMINING WARRANTY RESPONSIBILITY IN NORTH AMERICA FOR VOLVO PENTA MARINE PRODUCTS
PROPULSION PACKAGESNote: Also useful for determining origin of product after warranty
period expires. OMC and Volvo will both support product that was manufactured during their
partnership.
Volvo Penta Marine Products, L.P., manufactures marine gasoline engines, transom shields,
and SX Cobra and DuoProp sterndrive units that are sold by Volvo Penta of the Americas,
Inc., and Outboard Marine Corporation wholly owned boat companies. Although these products
look identical, including brand name, each gasoline engine, transom shield, and sterndrive
has a unique serial number that indicates which company is responsible for administering
the warranty program.
In order to identify serial numbers, Volvo Penta of the Americas, Inc., uses a 10 digit
serial number starting with 411....... (for example 4110136750 is a Volvo Penta serial
number). Outboard Marine Corporation uses an 8 digit serial number starting with 012.....
preceded by the letter T (for example T01294082 is a OMC serial number). The
identification tag, located on the valve cover, identifies the model and serial number
together with the company responsible for administering the warranty program.
Great care is taken to make sure that each marine propulsion "package" is sold
and installed in a boat with the same company's serial numbers. However, if you ever
encounter a situation where the serial numbers for the three components have been mixed,
the serial number on the engine determines which company will be responsible for the
warranty coverage of the entire "package".
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